If you would like to use our automated system to request a return please view the bottom of your shipment notification email for a secure link.
We want you to be 100% satisfied with your order!
- We take returns up to 30 days after you receive your order.
- Refunds will be for returned items only. Original order shipping fees are not refunded.
- Custom orders have a 15% restocking fee.
- Shipping costs for returns are the responsibility of the customer, unless the item(s) arrived damaged or incorrect.
Items eligible for returns - ONLY IF IN ORIGINAL SEALED BAG
- ALL body jewelry
Items eligible for returns - NOT IN ORIGINAL SEALED BAG
- Necklaces, finger rings, bracelets, & clothing can be returned for ANY reason, as long as the item is still in its original condition.
Items that arrived broken, mis-matched, or incorrect
We will gladly send a replacement out! If we do not have the item in stock, we will issue you a store credit or refund. Please contact us
so that we can help fix the issue.
How do I return my item(s)?
If the items are in the new original condition and eligible for a return (see above), then there is no need to contact us for a return authorization. Please mail the item(s) back with the following information:
- Your first & last name
- Your e-mail address
- Bodyartforms invoice #
Once we receive your return we'll issue you a store credit or refund for the item(s). You will receive an email notifying you once we have received your return.
Please send items to be returned to the following address:
1966 S. Austin Ave.
Georgetown, TX 78626