If you've already registered an account with us, the quickest way to report a problem is through your order history page. You'll see a "Report Order Problem" button next to the order.
Custom orders are items scattered throughout the site in their appropriate categories. They will ALWAYS be noted in the title with "CUSTOM ORDER". Basically you get a lot more control over the item you want and its top quality.
Majority of custom orders are sent to the manufacturers weekly, but there are some companies that are placed every other week.
Custom order time frames are not chosen by Bodyartforms, but are given to us by each manufacturer on how long it will take them to complete our orders. The time frame varies depending on the manufacturer and each custom ordered item will have the estimated time frame listed on the item page. All time frames are subject to change without notice. The time frames are on how long it takes the piece to be made and it does not include shipping time.
Your ENTIRE ORDER will be held until we receive all your items. If you want the other items to come before the custom ordered item then you need to PLACE A SEPERATE ORDER. Picking express or priority mail will not get your custom ordered item to you faster, it will only speed up the process AFTER we get your item and ship your order out. Once we receive a complete order, we will ship the order out within 24 hours.
Once an order has been placed with a manufacturer, we are UNABLE TO MAKE ANY CHANGES! Please double check your specs and that you order the correct size beforehand.
If you want to cancel, remove or change a custom order item there will be a 15% restocking fee on each item because we cannot stop the pieces from being made, nor can we return them to the manufacturer.
Any order can be cancelled as long as it has not shipped out. Once an order has shipped out, unfortunately we are unable to cancel. Once you receive the order you are more than welcome to return it for a full refund (less shipping) as long as the jewelry bags are still sealed.
NOTICE TO OUR INTERNATIONAL CUSTOMERS As much as we'd love to control every aspect of getting a package to you, there are some things that we can not :( We want you to be aware that that will we do our part and ship your package ASAP, but customs issues and regulations are outside the control of the USA Postal Service.
Once we receive your return we'll issue you a refund or store credit for the item(s). You will receive an email notifying you once we have received your return.
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Bodyartforms.com.
Protecting your private information is our priority. This Statement of Privacy applies to www.bodyartforms.com and Bodyartforms, LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Bodyartforms, LLC include www.bodyartforms.com and Bodyartforms. The Bodyartforms website is an ecommerce site. By using the Bodyartforms website, you consent to the data practices described in this statement.
Bodyartforms does not sell, rent or lease its customer lists to third parties.
In order to better provide you with products and services offered on our Site, Bodyartforms collects personally identifiable information, such as your:
If you purchase Bodyartforms's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction and anything else related to the purchase order, like refunds etc. Billing and credit card information securely passes directly to Authorize.net. They are a leading provider of payment management services and are PCI compliant. If you choose to save credit card/billing information it is stored with them. Bodyartforms does not store any credit card information. We can only view the last four numbers of credit cards after an order has been placed.
Here is a link to Authorize.net’s privacy policy: https://www.authorize.net/company/privacy/
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Bodyartforms's user submitted product reviews or photos, this information may be collected and used by others. We do not disclose your email publicly.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you will be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) sending us an email message; (c) submitting product reviews or photos; (d) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. We will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Bodyartforms collects and uses your personal information to operate its website(s) and deliver the services you have requested. Bodyartforms may also use your personally identifiable information to inform you of other products or services available from Bodyartforms.
Bodyartforms shares data with trusted partners to help perform statistical analysis, send you emails, provide customer support, upgrade website features & security, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Bodyartforms, and they are required to maintain the confidentiality of your information.
SHARING OF PUBLIC INFORMATION
Product Reviews are considered public information. Third party sites where our products are sold may scrape Bodyartforms reviews to use on their platforms to help fellow customers make informed decisions about our products or brand.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example we use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Bodyartforms may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Bodyartforms or the site; (b) protect and defend the rights or property of Bodyartforms; and/or (c) act under exigent circumstances to protect the personal safety of users of Bodyartforms, or the public.
"ShareThis" 3rd party provider
We use a 3rd party provider for the sharing links on our blogs. Their privacy policy is located here. They have stated they do not collect any personal identifiable information. They use cookies to track users for ads and other marketing information. You can opt out of this tracking from their privacy policy page.
We use Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
For example we use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.
You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Bodyartforms keeps track of the websites and pages our users visit within Bodyartforms, in order to determine what Bodyartforms services are the most popular. This data is used to deliver customized content and advertising within Bodyartforms to customers whose behavior indicates that they are interested in a particular subject area.
Information about your computer hardware and software will be automatically collected by Bodyartforms. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Bodyartforms website.
The Bodyartforms website uses "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Bodyartforms pages, or register with Bodyartforms site or services, a cookie helps Bodyartforms to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Bodyartforms website, the information you previously provided can be retrieved, so you can easily use the Bodyartforms features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you will not be able to fully experience the interactive features of the Bodyartforms services or websites you visit.
For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
We use “Google reCAPTCHA v3” (hereinafter “reCAPTCHA”) on our websites. This service is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”).
reCAPTCHA is used to check whether the data entered on our website (such as on a contact form) has been entered by a human or by an automated program. To do this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis starts automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, how long the visitor has been on the website, or mouse movements made by the user). The data collected during the analysis will be forwarded to Google.
The reCAPTCHA analyses take place completely in the background. Website visitors are not advised that such an analysis is taking place.
Data processing is based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in protecting its site from abusive automated crawling and spam.
For more information about Google reCAPTCHA and Google’s privacy policy, please visit the following links: https://policies.google.com/privacy?hl=en and https://policies.google.com/terms?hl=en.
Bodyartforms secures your personal information from unauthorized access, use, or disclosure. Bodyartforms uses the following methods for this purpose:
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
We believe that users should be treated equally no matter where they are, and so we are making the following options to control your data available to all users, regardless of their location.You can update certain information by accessing your profile via “Your Profile.” You can also unsubscribe from certain emails by clicking the “unsubscribe” link they contain. Individuals in the European Economic Area, Canada, Costa Rica and some other jurisdictions outside the United States have certain legal rights to obtain confirmation of whether we hold personal data about them, to access personal data we hold about them (including, in some cases, in portable form), and to obtain its correction, update, amendment or deletion in appropriate circumstances.
How can I access the personal data you have about me?
If you would like to submit a data access request, you can do so from the “Contact Us” page located at the bottom left side of the website.
http://www.bodyartforms.com/contact.asp
How do I correct, update, amend, or delete the personal data you have about me?
In addition to the functionality available through “My Profile”, in which you can correct, update, amend, or delete certain personal data, you can also request other modifications from us directly. Please contact us through the “Contact Us” page with the words “Personal Data Request” in the subject or body of your message, along with an explanation of what data subject right you are seeking to exercise. For your protection, we will take steps to verify identity before responding to your request.
How do I object or restrict the manner in which Bodyartforms processes my personal data?
You have a right to ask us to stop using or limit our use of your personal data in certain circumstances. Individuals in the European Economic Area have the right to opt out of all of our processing of their personal data for direct marketing purposes. To exercise this right, please click the “unsubscribe” link in any of our marketing emails.The rights and options described above are subject to limitations and exceptions under applicable law. We encourage you to contact us, and we will do our very best to resolve any of your concerns.
Bodyartforms does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
From time to time, Bodyartforms may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Bodyartforms or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from Bodyartforms, you may opt out of such communications by hitting the unsuscribe button in the email, or by contacting us at https://bodyartforms.com/contact.asp.
We store your data on servers provided by third party hosting vendors with whom we have contracted.
Bodyartforms reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
Bodyartforms welcomes your questions or comments regarding this Statement of Privacy. If you believe that Bodyartforms has not adhered to this Statement, please contact us at:
Contact us via e-mail here: https://bodyartforms.com/contact.asp
Telephone number: 877-223-5005
